Question 1

What is the difference between the three packages?

Accepted Answer

Code only is the website download: you upload it to your hosting yourself using the included guide. We set it up adds our installation on your own cPanel or hosting, with your domain, SSL, business details and order and enquiry emails working. Customised adds your logo, brand colours, up to 30 of your gifts with photos and prices, your delivery, returns and corporate gifting details, up to three extra pages, two rounds of changes and three months of support after launch.

Question 2

What happens after I order We set it up or Customised?

Accepted Answer

We email you within one business day to ask for your cPanel (or hosting) login and your domain details, and for Customised, your logo, content and photos. Setup is usually done within 2 business days of getting access; customised sites usually launch within 5 to 7 business days of receiving your content.

Question 3

Do I need to buy hosting or a domain from you?

Accepted Answer

No. The website goes on your own hosting and domain, which stay in your name. Any cPanel or shared hosting plan with PHP works. If you do not have hosting yet, buy a basic plan from any provider before ordering setup.

Question 4

How do customers personalise a gift?

Accepted Answer

At checkout they type the name, date or card message in the Gift message & personalisation field, which is saved with the order and sent in the order email. For photos, they send them on WhatsApp, and you share a preview before printing. There is no live preview tool built in.

Question 5

How do corporate orders work?

Accepted Answer

The corporate gifting page has an enquiry form for the occasion, number of gifts, date and notes. It is emailed to you, and you send the company a quote. Corporate orders do not go through the cart.

Question 6

Can customers pay by card online?

Accepted Answer

Not with the base template. It includes cash on delivery (with an optional extra fee and maximum order value), bank transfer, UPI and pay on pickup. For UPI the checkout shows a QR code for the exact order total, made from your UPI ID; you check the payment and mark the order paid. Card and online payments come from separate add-ons, each sold separately with its own licence: Razorpay, Stripe, PayPal and Cashfree. They plug in without code changes. They have been tested against mocked gateway responses only, not with real payments.

Question 7

How do I add or change gifts?

Accepted Answer

In Admin → Shop → Products. You add, edit or delete gifts, upload a photo and a gallery, set a sale price (shown with the regular price crossed out), add variants such as size, colour or pack with their own price, SKU and stock, and give each product its own SEO title and description. Categories and sub-categories are managed the same way. The demo products are loaded on first run, so edit or delete them.

Question 8

Where do I see my orders?

Accepted Answer

In Admin → Shop → Orders, and every new order is also emailed to you and the customer. Each order moves from pending to paid, processing, shipped and delivered, or to cancelled or refunded. You can add private notes and a tracking number and link, the customer gets a status email, the invoice prints from the order and orders export to CSV. Cancelling puts the stock back. Refunds are made in your payment gateway's dashboard or by you directly; then set the order to Refunded.

Question 9

What if my hosting has no database extension?

Accepted Answer

The shop needs PHP's pdo_sqlite (on by default on most hosts) or a MySQL database. Without either, it falls back to the demo product file and emailed orders, so customers can still order from the demo products and you receive each order by email. Online checkout switches on once your licence is active; on your own computer it is always on for testing.

Question 10

Is there an admin panel?

Accepted Answer

Yes. Open your-domain.com/admin/ and create your login the first time. From there you change your business name, logo, phone, WhatsApp, email, address, map, opening hours, social links and colours (they replace the demo details on every page), add live chat (Tawk.to, Crisp or Tidio), Google Analytics, Tag Manager or the Meta Pixel, show an announcement bar or cookie notice, set SEO defaults, switch on maintenance mode, set up SMTP email and read every form message in the Enquiries inbox. Page text and photos are still edited in the HTML files.

Question 11

Can visitors see prices in their own currency?

Accepted Answer

Yes. In the admin you choose the currency your prices are written in and switch on more currencies with your own exchange rates. Visitors get a currency switcher in the top bar, their choice is remembered, and every price on the site is shown in it. Rates do not update by themselves: you enter them, or add an automatic-rates add-on.

Question 12

Do I need to set up a database?

Accepted Answer

No. The site uses SQLite, a database stored in a single private file that is created automatically the first time you open the admin. It needs PHP's pdo_sqlite extension, which is on by default on most hosts. If you prefer MySQL, create a database in cPanel and put its name, user and password in config.php.

Question 13

How is the website activated?

Accepted Answer

Every purchase comes with a licence key, sent in your order email and shown in your coodecraft.com account. Paste it on the admin Dashboard (or into config.php): the site checks the key with coodecraft.com and the forms switch on. Each key activates one live domain. On your own computer (localhost or a .test address) the site runs without a key and shows a Local preview notice. If you change domains, deactivate the old one and activate the new one, up to three times a year, from your account or by asking support. We do the activation for you with We set it up or Customised.

Question 14

Can I change the colours, fonts and photos?

Accepted Answer

Yes. Your main colours can be changed in the admin panel; colours and fonts are also set in one block at the top of the stylesheet, photos are replaced by file name, and every page is plain HTML that any text editor can open. The demo photos may be used on your site.

Question 15

Can I use it for more than one gift shop?

Accepted Answer

Each purchase covers one gift shop website. For a second business or a client project, buy another copy. Reselling or redistributing the template itself is not allowed.

Question 16

Do you offer refunds?

Accepted Answer

Yes, under the 14-day money-back guarantee described in our refund policy at coodecraft.com/refund. If you have ordered setup or customisation, tell us before we start work on your hosting.

Giftsy — Gift Shop Website

Everything included

From order to a live website

Choose a package

Pay securely

We contact you

Live on your domain

Sell gifts online without a monthly fee

Personalisation without extra software

Corporate and bulk orders

Run the shop from the admin

Who it suits, and the rest of the site

What it does not do

More ready-made websites

You may also like

Saffron — Restaurant Website

Kora — Online Shop Website

CareWell — Pharmacy Website

Aura — Salon & Spa Website