How can we help?
Quick answers to common questions. Still stuck? Message our support team.
Is FitBuddy free?
Yes. The app and all basic workouts are free. An optional Plus subscription adds more programmes (sample pricing in the demo).
Which phones does it work on?
Android 9 or later and iOS 15 or later. It needs about 80 MB of space.
Can I work out offline?
Yes. Download a workout once and play it without internet. Your streak syncs when you are back online.
What data do you collect?
Only what the app needs: your workouts, streaks and the settings you choose. You can export or delete it from the app.
How do I cancel Plus?
Cancel from your phone's subscription settings. You keep Plus until the end of the paid period.
How do I delete my account?
Open Profile, then Settings, then Delete account. Your data is removed from our servers within 30 days.
In the app
Open Profile, then Help, to message support with your account details attached.
By email
Write to hello@fitbuddy.example. We reply within one working day.
Contact form
Prefer the website? Send us a message and include the phone model you use.
Please note: FitBuddy offers general fitness guidance, not medical advice. If you have a health condition, are pregnant or have not exercised for a while, check with a doctor before starting a new routine.