Reports & test preparation
When to expect your report, how to collect it, and how to prepare so your sample is right the first time.
By email or WhatsApp
A PDF report is sent to the email or WhatsApp number you gave us, as soon as it is signed off.
Printed copy
Collect a printed report from the centre during opening hours. Bring your bill or booking number.
Kept private
Reports are shared only with the patient, or someone the patient names. They are never published on this website.
When will it be ready?
- Routine blood testsSame day, by 8 pm
- Thyroid, vitamins, HbA1cNext day
- Urine culture48 – 72 hours
- Referral lab testsTold at booking
Times are for samples given before 11 am. Sunday samples are usually reported on Monday.
Before your test
- Fasting tests: 8–12 hours without food; plain water is fine
- Keep taking your usual medicines unless your doctor says otherwise
- Urine: a clean, first morning sample in the container we give you
- Tell us if you are pregnant or on blood thinners
Accreditation & quality
Samples are tested in our processing laboratory under the supervision of a qualified pathologist, who signs every report.
Accreditation: [Add your laboratory's accreditation body, certificate number and scope here, if accredited.]
Our pathologist can explain what a test measures, but please discuss your results and any treatment with your own doctor.
The information on this website is general and is not medical advice. Tests are best done on a doctor's advice, and your results should be discussed with your doctor.